I love the cabinet… 5 stars… beautiful wood, very well made although right at the front it’s clear they’ve filled a hole and touched it up… now to Artico… and I will add there are a number of their competitors that sell this product… what they don’t tell you is they’re going to deliver it and not unpack it. I refused to sign for it until it was unpacked and the guys from ArrowXL didn’t know what to do so I called Artico but they had to arrange a call back because the lady couldn’t make the decision… I reminded her that the couriers were with me and had other deliveries… at that point I said to the couriers that I didn’t believe for a second she would call back… she hollered “I can still hear you”…oh and this was after the first person cut me off… guess how long it took for them to email me a response… 5 hours!!! Despicable!
I told the couriers to take it back… it took 2 of them to move it yet they expected me to move it around to unpack it on my own. Even suggested consumer protection if the there was anything wrong with it??? In the end they helped me unpack… not as a gesture of good will as later suggested by Artico (all of this is on email by the way) because I promise you they weren’t happy… but because they didn’t want to take it back. The response I waited 5 hours for was to say sorry we don’t include that, thank you for your understanding! They should’ve been very clear at point of sale and I would have either selected it as an option (which it wasn’t even available) or purchased from one of their competitors who offered it as standard.
Again, absolutely beautiful product… will I shop with Artico again… NEVER! I will however buy matching products.