The delivery guys were very efficient and helpful, 5 stars. The customer service and communication from Artico Interiors, 5 stars. Unfortunately the piece of furniture we bought had been completed with wood filler in between and that did not look as we were expecting, hence a diduction in the rating. The 3 drawers are not aligned correctly so couldn’t hive 5 stars as we were disappointed but decided between us that it is a lovely piece of furniture and therefore agreed to keep it.