Beautiful bench, went together well , however 2 weeks in and makes awful noise as you sit ( been sat on twice!), I’ve undone and re done it up, no change, contacted them, with video no help whatsoever, said they will “repair” but to send back “packaged in original packaging” I have no packaging due to having for 2 weeks , so now they’ve said I must re package somehow…however it’s huge. I just want a new one….. they cAn have this one back , I love the bench just not the noise of the wood squeaking …. Customer service isnt great which is why I’ve given only 3 stars